User Data Deletion Policy

At this website, we respect your right to control your personal data. This policy explains how you can request the deletion of your account and associated personal information from our Learning Management System (LMS).

1. Right to Delete Data
As a user, you have the right to request the deletion of your personal information, including your account, profile data, course progress, and any other personal details you have provided.

2. How to Request Data Deletion
To request deletion of your data, please contact us with the following information:

• Full name

• Email address used for your account

• Specific request for data deletion

Submit your request via email at Contact us Page 

3. Processing Your Request
Once we receive your request, we will:

• Verify your identity to ensure account security.

• Remove your personal information, course data, and account from our system.

• Confirm completion of data deletion via email.

Please note: data deletion may take up to 14 business days depending on the volume of requests.

4. Exceptions
Some data may need to be retained due to legal obligations, auditing, or technical reasons, such as:

• Financial records related to payments or refunds

• Data required for legal compliance under Sri Lankan law

  
  

5. Confirmation
After deletion, your account will no longer be accessible, and all personal data will be permanently removed from our active systems.

6. Contact Us
If you have questions or concerns regarding data deletion, please contact us: